Got Questions?

Universal QR is a QR-based vehicle and luggage identification system. You stick a QR tag on your vehicle, helmet, or bag. If someone needs to reach you — for a parking issue, accident, or lost luggage — they scan the QR code and can contact you instantly, without ever seeing your actual phone number.

No app is needed to scan your QR tag. Anyone with a smartphone camera can scan it — it opens directly in a browser. You only need to create an account on our website to set up your profile and manage your QR tags.

No. You pay once and the QR tag works for life. There are no hidden fees, no renewals, and no subscriptions. Scans are always free.

We have QR tags for cars (windshield sticker), bikes and scooters (helmet + bike sticker combo), and luggage bags. They work on any vehicle or bag where a sticker can be applied.

Never. Your phone number is always hidden. The scanner sees only the information you choose to make public — like your name, emergency contact name, and blood group. They can reach you through our anonymous call or message feature without knowing your number.

You control what is shown. Typically displayed: your display name, emergency contact name and relationship, blood group, and vehicle details (make, model, colour). You can hide or update any of these from your profile at any time.

Yes. Every time your QR tag is scanned, you receive a notification via SMS or WhatsApp (based on your preference). The notification includes the time and approximate location of the scan so you know who scanned and when.

Yes. We use industry-standard encryption to protect your data. We do not sell your personal information to anyone. OTP-based login means there is no password that can be stolen. Read our full Privacy Policy for details.

Orders are typically delivered within 5–7 business days across India. You will receive a tracking number once your order is dispatched.

We accept UPI, credit/debit cards, net banking, and all major wallets through Razorpay. Cash on delivery is available in select areas.

Yes. We offer a 7-day return policy on all unused, unapplied QR tags. If you received a damaged or wrong product, contact us immediately for a full refund. See our Refund Policy for full details.

Yes. You can add multiple tags to your cart and manage all of them from a single account. Each tag gets its own unique QR code and profile.

Log in to your account on our website, go to your Profile, and activate your QR tag by entering the unique code printed on the tag. Then fill in your vehicle details and emergency contacts. That's it — your tag is live!

Yes, you can update your emergency contacts, vehicle details, or any other information at any time from your profile. Changes take effect instantly — no need for a new sticker.

Our stickers are made from weather-resistant, UV-proof vinyl designed to last for years outdoors. If your sticker is genuinely damaged within the first 6 months of use, contact us and we will send a replacement at no charge.

The QR code is tied to your account, not the vehicle. If you sell your old vehicle, simply update the vehicle details in your profile to reflect your new vehicle. If the sticker is still physically on the old vehicle, we recommend buying a new tag for the new vehicle to avoid confusion.