🔒 Privacy Policy

Your Privacy Matters

Last updated: March 2025

Universal QR ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and QR tag services.

1. Information We Collect

We collect the following types of information:

  • Mobile number – used for OTP-based login and order notifications.
  • Name and delivery address – used to ship your QR tags.
  • Vehicle / luggage details – stored against your QR tag and shown to scanners in an emergency.
  • Emergency contacts – displayed when someone scans your QR tag.
  • Scan logs – we record when and where your QR code was scanned (IP address, approximate location, timestamp).

2. How We Use Your Information

  • To process and deliver your orders.
  • To display emergency contact information to people who scan your QR tag.
  • To send you scan notifications via SMS or WhatsApp (if enabled).
  • To improve our platform and prevent misuse.

3. Data Sharing

We do not sell your personal data. We may share limited data with:

  • Shipping partners – to deliver your order.
  • Payment processors (Razorpay) – to process payments securely.
  • SMS gateway providers – to send OTPs and notifications.

4. QR Scan Privacy

When someone scans your QR tag, they see only the information you have chosen to make public (emergency name, phone, blood group). Your full mobile number is never shown to the scanner. They can reach you through our anonymous call/message feature without knowing your number.

5. Data Security

We use industry-standard encryption and secure servers to protect your data. OTP-based login means there are no passwords to steal. We regularly review our security practices.

6. Your Rights

You can request to update, delete, or export your personal data at any time by contacting us. You can also deactivate your QR tag from your profile.

7. Cookies

We use session cookies to keep you logged in and remember your cart. We do not use third-party advertising cookies.

8. Contact Us

For any privacy concerns, email us at privacy@universalqr.in or visit our Contact page.